Association de la construction du Québec

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Privacy Policy

Right to privacy

The Association de la construction du Québec (ACQ) attaches great importance to the protection of personal information. The ACQ pledges to apply all necessary measures to ensure the privacy and the confidentiality of any personal information collected, transmitted, held, used, communicated, stored or destroyed.

This Privacy Policy is a statement of principles and of guidelines on the protection of the user’s personal information.


By consulting the ACQ’s website (hereinafter the “Site”), the user agrees to allow the ACQ to gather and use information in accordance with this policy and as authorized or required under the law.

Use of Personal Information

The ACQ may request the following personal information: name, address, telephone number, fax number and e-mail address when necessary for subscriptions, service requests or information requests for the purpose of re-contacting the user.

Information conveyed to the ACQ is handled carefully and kept securely for the time required for the purposes outlined above and, subject to this policy, will not be used in any way whatsoever without the user’s consent.

Access to Personal or Otherwise Confidential Information

The ACQ may disclose personal information regarding users without their authorization when this is needed to provide a product or service, when the request is addressed to a third party or when the ACQ believes in good faith that the law requires its disclosure.

E-mail Messages and Electronic Forms

The ACQ does not convey any personal or otherwise confidential information by unsecured e-mail. Should the ACQ be asked to provide an item of personal information, the user will be informed in advance of the following points:

  • Name and address of the third party on behalf of which the information is collected;
  • Purpose for which this information is intended;
  • Categories of persons who will have access to this information;
  • Whether the request is compulsory or optional;
  • Consequences of refusal to respond to the request;
  • Rights of access and rectification of information prescribed by law;
  • Measures instituted to ensure the confidentiality of information during transmission.

When the user voluntarily sends personal or otherwise confidential information by e-mail or through an unsecured electronic form, the ACQ uses only the information needed to respond to the message or to follow up on the request.

Electronic messages are handled with the same confidentiality measures as traditional mail.


The ACQ uses recognized technology to protect the information sent to it. However, since electronic data transmission cannot be fully protected, the ACQ cannot guarantee the absolute security of the information transmitted.

Information Sent Automatically

When the user accesses the Site, an exchange of information occurs automatically between the user’s computer and the server hosting the Site without anybody having to intervene. This information does not identify the user personally. The information exchanged is the following:

  • Internet provider’s domain name (for example, “” if access is through the user’s private Internet account, or “” if access is through a university) and the IP address (in general, an IP address is a unique number assigned to a computer when it is connected to the Internet, enabling documents intended for it to be routed accurately);
  • Browser type and operating system used;
  • Date and time of access to the Site;
  • Pages viewed and duration of those visits;
  • If the user accesses the Site from another site, the address of the referring site.

This information exchange is required only because of the technological demands inherent to Internet browsing. The ACQ keeps the information required for counting visitors and for determining the most frequently viewed pages, the technology used by the Site’s clients, the referring sites and the users’ country of origin. This information is not used in any way to compile, convey or exchange user lists or profiles.


Cookies are files stored by a Web server on your computer.

Cookies facilitate Web use by saving and managing the status, application, preferences and other information about a user. Most browsers are initially configured to accept cookies, but a user may alter the configuration to reject cookies or to be alerted when cookies are sent. Instructions for changing the cookie setting are found in the Help menu of the Web browser. Although rejecting cookies does not prevent interaction with the Site, users must accept them to be able to use certain functions (for example access to the plan room) available on the Site.

Cookies are used (sometimes in conjunction with other technologies such as JavaScript) to keep track of users’ status and preferences, for security reasons, to understand Site visitors’ behaviours while maintaining their anonymity, or to assess the effectiveness of certain promotional efforts.

Apart from cookies used for the needs of clients listed on the Site or for information transfers between Site applications, the information collected by cookies and JavaScript is used by the ACQ only to identify an individual. Cookies are placed each time a user logs in and are not permanent.

Other Sites

The Site contains hyperlinks to other sites. When users follow these links, they leave the Site. The information exchanged after that is no longer subject to the ACQ’s Privacy Policy but to the policies of the sites visited. Some of these sites may place permanent or temporary cookies on the hard drives of visitors’ computers. The ACQ is not responsible for these sites. For more information, please read the confidentiality policies of the sites visited.

Change in policy

Check at regular intervals to see whether this Privacy Policy has been updated or modified.

This policy may be modified to adapt to changes at the ACQ or to shifts in technology or the law. Each time the ACQ updates the policy, it indicates the date on which the changes were made.

Contact Us

For questions, complaints or comments regarding this Privacy Policy, or for any request for access or corrections to your personal information, please contact the ACQ’s privacy officer.

Me Gabrielle Darveau-Breton, Lawyer
Director of Legal Affairs

9200, boul. Métropolitain Est
Montréal QC H1K 4L2
T 514-354-8249, ext. 2456
F 514-354-8292

Latest update: October 18, 2017